Privacy Policy

Effective Date: May 22, 2025

1. Introduction

TechBias Innovations ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us in any way. We are dedicated to maintaining the highest standards of privacy and data protection.

2. When We Collect Personal Data

• When you interact with our website or contact us
• When you use our software or services
• During onboarding or customer support communications
• When subscribing to our newsletter or updates

3. Types of Personal Data Collected

The personal data we collect may include:
• Name, email address, phone number
• Company details and preferences
• Usage and analytics data
• IP address, browser information, and device identifiers

4. Why We Collect and Use Personal Data

We collect personal information to:
• Provide and maintain our services
• Communicate with you regarding support, updates, or offers
• Improve user experience and product features
• Comply with legal obligations

5. Information Collected Automatically

We collect certain information automatically via:
• Server logs
• Cookies and tracking technologies
• Analytics tools like Google Analytics or Hotjar
This may include browser type, pages visited, time spent on pages, device type, and location (approximate).

6. The Use of Cookies and Web Beacons

We use cookies and similar technologies to:
• Analyze traffic and user behavior
• Personalize content and experiences
• Improve website performance
You can control cookies through your browser settings. Disabling cookies may affect site functionality.

7. How Long We Keep Your Data

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements, address legal claims, and for safeguarding purposes.

8. Your Rights

Under applicable laws (including GDPR), you have the right to:
• Access your data
• Correct or update inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Object to processing or request data portability
To exercise these rights, contact us at [email protected]

9. Hotjar's Privacy Policy

We may use third-party tools like Hotjar for analytics and user behavior tracking. These services may collect anonymized or pseudonymized data. For more, please refer to Hotjar's Privacy Policy.

10. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. While no system is 100% secure, we follow best practices to safeguard your data.

11. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically.

12. GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and ensuring your data is handled with transparency, care, and responsibility.

13. Contact Us

TechBias Innovations
Email: [email protected]
Address: TechBias Innovations, Sector 17A, Chandigarh - 160017
For any privacy-related concerns, you may contact us at the above details.

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